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Return Policy

We want you to be fully satisfied with your experience. You may return any pair of Popticals Sunglasses purchased on Popticals.com for a full refund within 30 days of receiving your order. To be eligible for a return, your item must be in the same condition as when it was first received, meaning unworn, unused, in the original packaging and in perfect, resalable condition.

Details

  • Returns must be shipped back within 30 days of receiving your order

  • Please allow 7 to 10 business days from the date we receive your shipment for the credit to be processed

  • Customers are responsible for the shipping costs and assume risk of loss for all products shipped to Popticals Sunglasses. We recommend parcel tracking for all returned products.

  • We do not accept returns on gift cards

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@popticals.com.

International returns

  • Customers are responsible for the shipping costs and assume risk of loss for all products shipped to Popticals Sunglasses. We recommend parcel tracking for all returned products.
  • Customers are responsible for any duties, taxes or fees that are associated with product returns
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